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Credit Card and Payment Information

Amazon.com's Safe Shopping Guarantee

None of their 2.2 million customers has reported fraudulent use of a credit card as a result of purchases made at Amazon.com. All of your transactions at Amazon.com are covered by their security guarantee with three levels of protection:

  1. Their secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
  2. In the event of unauthorized use of your credit card, most banks either cover all the charges that result from the unauthorized use or may limit your liability to just $50.
  3. If your bank holds you liable, Amazon.com will cover your liability up to $50 provided that the unauthorized use of your credit card resulted through no fault of your own from purchases made at Amazon.com while using the secure server.

Payment Options

Credit Cards Image They accept Visa, MasterCard, Discover, American Express, JCB, and checks or money orders denominated in U.S. dollars as payment for orders.

There are two ways you can order from them without having to enter your complete credit card number on the Web:

  1. Paying by check or postal money order
    You can select "pay by check" on the order form, and send them a personal check or money order in U.S. dollars for the amount of your order. PLEASE NOTE that currently they are only able to accept postal money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank. Checks must have a valid nine-digit bank routing number (ABA code) micro-encoded on the bottom of the check. Paying by check does slow down your order somewhat, as they don't order your items until your check is received, and they don't ship the items to you until your funds clear. If you are in the United States, paying by personal check typically delays your order about seven to ten days.
  2. Calling in or faxing your card number
    They have a way for you to use your credit card without ever having to enter the complete number on the Internet. When filling out the order form, you can enter just the last five digits and the expiration date of your credit card on the order form. This gives them a way to track your order but guarantees your security. Then you can call or fax them to give them the rest of your credit card number. You can do this even if you can't use their secure server, and your credit card number will be totally protected.
Amazon.com Associate Image

Phone:

(800) 201-7575 (toll-free in the U.S. and Canada)
(206) 694-2992 (outside the U.S. and Canada)
Fax:
(206) 694-2950

To give you an additional layer of security, all credit card numbers are stored on a computer that is not connected to the Internet. After you type, fax, or call it in, your complete credit card number is transferred to this secure machine across a proprietary one-way interface. This computer is not accessible by network or modem, and the number is not stored anywhere else.

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Last modified: March 22, 2002